Thank you for choosing AirlineFlightsGo. We’re here to help with search and booking questions, itinerary issues, refund requests, payment problems, and general support. Below you’ll find all available contact channels, guidance on what information speeds up resolution, typical response times, and a few tips to get the fastest help.
Pick the contact channel that best matches the urgency of your issue. For immediate assistance with imminent travel, use phone or live chat. For refunds, documentation, or anything that requires attachments, email is best.
Email: support@airlineflightsgo.com
Use email to send booking confirmations, screenshots, medical certificates, or other documents. When emailing, include
your booking reference (PNR), full passenger name(s), travel dates, and a concise description of the issue so our
team can triage and escalate efficiently.
US & Canada: (415) 363-1889
Use the Live Chat widget on our website for quick questions about search tools, fare rules, or simple itinerary checks. Chat is usually the fastest way to get a real-time answer while browsing. If your issue needs documentation, the agent will provide an email or ticket ID for follow-up.
For non-sensitive questions or updates you can message us on social platforms. Do not post personal or payment details publicly — we will direct you to a private channel when necessary.
If you prefer, use this contact form. Connect the form action to your backend or ticketing system to capture requests.
Our support team can assist with: locating booking confirmations and e-tickets, payment declines, refund and cancellation requests, name correction guidance (subject to airline rules), baggage allowance clarifications, schedule change advice, and troubleshooting technical issues with the site or alerts. Note: when a ticket is issued directly by an airline or partner, that issuer controls ticketing and refund decisions — we will help escalate and liaise where possible.
To help us resolve your request quickly, please include:
We aim to acknowledge emails and form submissions within 12–24 hours and resolve most routine requests within 3–7 business days, depending on provider response times. Phone and live chat typically offer immediate assistance for urgent matters. Refunds and changes often depend on airline or partner processing and may take longer — we will keep you updated at each stage.
We strive to make our support accessible to all users. If you require assistance in an alternative format or have suggestions to improve our services, please include accessibility notes in your message. Feedback is valuable and helps us improve our tools, response times, and documentation for all travellers.
Thank you for trusting AirlineFlightsGo with your travel planning. Continue searching for great fares on our Search page or reach out using one of the methods above — we’re here to help make your journey smoother and more affordable.
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Call Now to Book: (415) 363-1889